Efficient and Clear Coordination
Navigating the complexities of the NDIS can be challenging, but with clear and effective Support Coordination, you can find your way. I am here to guide you through the process, ensuring you understand your options and access the services you need. I am committed to empowering you, making the NDIS more straightforward and manageable. Let me help you achieve your goals with confidence and clarity.
About Karen Diaz
Karen brings a wealth of personal and professional experience to her role as a Support Coordinator. After her oldest son was diagnosed with Autism, she gained lived experience navigating the NDIS, including successfully self-managing his plan. This personal journey sparked her passion for helping others understand and make the most of their NDIS funding.
Following a 20-year corporate career in Sydney, Karen relocated with her family to the NSW Northern Rivers, where she transitioned into the disability sector. Since then, she has worked in a variety of roles including Support Worker, SIL Coordinator, Plan Manager, Behaviour Support Practitioner, and Support Coordinator.
Karen holds a Bachelor of Social Science, majoring in Behaviour Studies, and has built a strong reputation for her work with REDinc. as a knowledgeable and compassionate Support Coordinator. She is deeply committed to empowering participants and their families to navigate the complexities of the NDIS with clarity and confidence.
Phone 0439 772 159
Why Choose Me
Experience
With over 20 years of experience in corporate settings and community services, I specialise in Support Coordination. My deep understanding of the NDIS framework, combined with my financial expertise, ensures that I deliver support tailored to meet your needs. Trust me to guide you through your NDIS journey and empower you to achieve your goals.
Empathy
I approach support services with empathy and understanding, recognising the unique challenges individuals and families face. My empathetic approach ensures that you feel heard, valued, and supported throughout your NDIS journey.
Personalised Support
I am dedicated to providing personalised support tailored to your specific needs and aspirations. My goal is to empower you to make informed decisions, access the most suitable services, and achieve positive outcomes within the NDIS framework.
Karen consistently goes above and beyond in every aspect of her role as a Support Coordinator. She is knowledgeable, proactive, compassionate, and genuinely invested in achieving the best possible outcomes for her participants. During a particularly challenging period when my brother experienced a significant reduction in his NDIS funding, Karen was an absolute lifeline. She guided us through the process with professionalism, patience, and determination, helping us understand our options and advocating strongly for my brother’s needs.
One of Karen’s greatest strengths is her ability to coordinate and communicate effectively with all stakeholders involved in my brother’s care. She liaises seamlessly with providers, therapists, support workers, and other professionals, ensuring everyone is working together toward the same goals. This has taken an enormous amount of stress and pressure off our family and given us confidence that my brother’s supports are being managed effectively.
What truly sets Karen apart is that she genuinely cares. She takes the time to listen, understands the unique needs of the people she supports, and always goes the extra mile to ensure they receive the services and opportunities they deserve. Her advocacy, expertise, and dedication have made a significant positive impact on my brother’s life and our family’s wellbeing.
I am an Independent Support worker myself and have liaised with a lot of support coordinators in my professional career and can confirm that Karen is the best of the best!
If you are looking for a Support Coordinator who is professional, highly skilled, responsive, and truly committed to her participants, I would recommend Karen without hesitation. She is an outstanding Support Coordinator and an absolute asset to the disability community.
Melissa - Sister and guardian of an NDIS participant
"Karen is an exceptionally organised support coordinator who consistently holds everyone accountable, ensuring smooth and efficient progress. She has an impressive ability to clearly explain the ins and outs of the NDIS—not only to her clients but also to therapists—making complex information easy to understand. Beyond her professionalism, Karen is an absolute pleasure to work with, combining expertise with a friendly and approachable manner. Highly recommended!"
Marissa - Occupational Therapist
"Karen is a passionate, kind, and genuinely caring Support Coordinator who consistently goes above and beyond for her clients. With an impeccable standard of service and an exceptional ability to build strong, trusting relationships, Karen ensures every person she supports feels heard, empowered, and valued. Her dedication and personalised approach set her apart, making her not only highly respected but also the best Support Coordinator in the Northern Rivers. Karen’s commitment to positive outcomes and her unwavering compassion truly make a difference in the lives of those she supports".
Nicola - Behaviour Support Practitioner